Effective Date: Nov 04, 2024
Welcome to Triaieland and thanks for playing our network! We respect your privacy rights and recognize the importance of protecting the information collected about you. This Privacy Policy is designed to provide clarity about the information we collect, how we use it to provide a better gaming experience as well as how you can exercise your privacy rights. This Privacy Policy applies whenever you play our games or otherwise access any of our other products, services, content, websites and/or the other domains provided by us, together referred to as “Services.” In this policy, “Triaieland” refers to Triaieland and its “Affiliates”, which shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership. We may also refer to Triaieland as “we” or “us”. If you have any questions regarding our privacy policy or our data protection practices, please contact us as described in the Section 10 (“Contact Us”).
By using the Services, you agree to the collection, disclosure, storage and use of your information as outlined in this Privacy Policy. If you do not want us to collect, store, use or share your information in the ways described in this Privacy Policy, you should not play our games or use our Services. We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes.
Table Of Contents
1. Information We Collect and Process
2. Purposes of Collecting, Processing and/or Disclosing
3. How We Collect Information About You
4. How We Use the Information We Collect
5. Sharing of Your Information
6. How to Exercise Your Rights
7. Data Deletion
8. Age Limit
9. Additional Information for Certain Jurisdictions
10. Contact Us
1. Information We Collect And Process
Triaieland only collects and processes your information to the extent necessary to fulfil one or more of its functions and activities, and will do so only by fair and reasonable means.
The legal basis for collecting and using the information depends on what the information is and the context in which we collect it.
The personal information we may collect and process about you through the Services falls into the following general categories:
1.1. Data That You Provide Voluntarily
which given consent to the processing of your personal data
- In-game user name (Microsfot account)
- Your Discord, your Nameless Account's association with your Microsoft account.
- Profile information (such as name, social networking sites (“SNS”) accounts, age, gender, address, profession, image, voice, profile photo)
- Your messages to the Service (such as chat logs and player support tickets)
- Your device information (such as device type, device system language, network and carrier data, operating system)
- your country of residence
- Any other information you choose to give our customer service or other team in the game or via email (such as information to identify a lost account)
1.2 Information We Collect Automatically
When you access our websites or play our games, we may also collect certain information automatically from you and/or your device in order to efficiently fulfilling our contractual obligations, better understand our users and be able to improve our services and your user experience, such as:
- IP address , which only allows us to determine the geographic area and does not reveal your precise location;
- your user identification number (like your UUID number, Discord user number), which may be linked to publicly-available information like your name and profile photo
- what your current progress is in our Services and the date and time of activity
- information regarding your use of and interaction with our Services(such as commands usage)
- server performance and de-bugging information
Like most online services, we and our partners may use cookies and similar technologies to provide and personalize our services, analyze gaming usage, target advertisements and prevent fraud. Cookies are small text files stored by browser(s) on your desktop computer or mobile device. Most web browsers automatically accept cookies, but you can modify browser setting to decline cookies if you wish so. In that case, some aspects of the service may then not function properly.
1.3 Information We Obtain From Third Party Sources
When you use any of Triaieland Services via your social media account, such as Discord, Microsoft or Google (where our games may also be referred to as “servers”), you allow Triaieland to access certain information from your profile on that site to efficiently fulfill our contractual obligations. The information we receive from you will depend on your social media privacy settings. You can control and find out more about these settings at the social network services where you play our games. Triaieland may access and store some or all of the following basic information, such as:
- Our website (NamelessMC): Basic non-identifiable information about your user on the website is collected; the majority of which is provided during registration, such as email addresses and usernames.
- Aquisation information: basic non-identifiable information gathered by Discord Insights or other Bussiness Intelligence platfrom that we use to determine which channel you were on before using our Services.
- your payment information in our Services (such as tebex transaction ID, names, emails, region, purchase methods and the IP address while you are purchasing)
- information about your activities on or through the connected third-party platform
- any other information that you or the third-party platform share with us
2. Purposes Of Collecting, Processing And/Or Disclosing
• Detecting/Protecting against security events
• Customer service
• Operate our business and games
• Game mechanics or functionality
• Facilitate players’ social interactions
• Product development/improvement
• Maintaining and enhancing service
• Advertising
• Player acquisition
3. How We Collect Information About You
When you play one of our Servers, Triaieland collects and stores certain personal information and non-personal information that you provide directly or through third party sources that is offering our server(s); In addition, your web browser or client software may transmit certain geographic information or information regarding your computer (capabilities, game data processing, etc.) to Triaieland. Certain information regarding your game play, such as a timestamp of your last game played and your game progressions, will be collected from you and/or automatically generated based upon your use of our game services.
As is true with most websites, we gather certain information automatically and store it in log files. This information may include a unique identifier such as your Internet Protocol (IP) address and non-personal information such as your browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you.
Triaieland and our partners, may use tracking technologies such as cookies, beacons, tags and scripts. These technologies are used in analyzing trends, administering the websites, tracking users’ movements around the websites, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our websites, but your ability to use some features or areas of our websites may be limited.
4. How We Use The Information We Collect
In general, we collect, store and use your information to provide you with a safe, smooth, efficient, and customized gaming and entertainment experience. The personal information you provide Triaieland will allow us to provide and deliver products and services you request, such as create in-game accounts; alert you of new products or services, features, or enhancements; improve our Services and keep them secure, such as handle/route your customer service or technical support questions or issues; and/or notify you of upgrade opportunities, contests, promotions, or special events and offers. Triaieland may enhance or merge the personal information collected with data from third parties in order to update your contact information, perform market analysis, or improve our products or services. We may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers. If we use your information for purposes beyond the above-mentioned purposes in material aspects, we will ask for your consent.
5. Sharing Of Your Information
Triaieland will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties. We may, however, share non-personally identifiable, aggregated, and/or public information with third parties. Additionally, we may share your game play data, customer service and/or unique identifiers specific to your device with third parties for the purpose of personalizing, adjusting and improving our Services. We direct all such third party service providers to maintain the confidentiality of the information disclosed to them and not to use your information for any purpose other than to provide services on Triaieland’ behalf.
We use or may use the following advertising network companies:
Hetzner https://www.hetzner.com/privacy-policy-notice/
Aliyun https://www.alibabacloud.com/help/en/legal/latest/alibaba-cloud-international-website-privacy-policy
Discord https://discord.com/privacy
Tebex https://www.tebex.io/terms-creator-agreement/privacy-policy
The recipients’ use of the disclosed information will not be covered by this Privacy Policy. If you have questions concerning the processing carried out by such third parties, you should review their privacy policy.
In the event that Triaieland undergoes a business transition (including proposed transactions), like a merger, acquisition by another company, or sale of all or part of its assets, we may disclose or transfer all of your information, to the successor organization in the transition.
Your information, and the contents of all of your online communications (including without limitation chat text, voice communications, IP addresses and your personal information) may be accessed and monitored as necessary to provide the Services and may be disclosed: (i) when we have a good faith belief that we are required to disclose the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy any applicable laws or regulations (iii) where we believe that the Service is being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction; (iv) when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and (v) in order to protect the rights or property of Triaieland.
6. How To Exercise Your Rights
You may access, amend and delete information provided by you when using our Services by contacting us at contact@triaieland.com. The scope and the way in which you access, amend or delete your personal information depend on the service you use. Before processing your request, we may require some personal information from you in order to help us verify your identity.
You may opt-out of receiving promotional communications, such as marketing emails we send you, at any time. If you wish to do so, please contact us as described in the Section 10 (“Contact Us”).
If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we delete such personal information, please contact Triaieland using the information in the “Contact Us” section below. We will respond to your request as promptly as possible.
In some cases, we may not be able to delete your personal information and will retain and use our information as long as necessary to comply with our legal obligations, resolve disputes, and/or enforce our agreements.
7. Data Deletion
We will delete or de-identify your personal data as reasonably possible in the following cases:
a.When we have no ongoing legitimate business need to process your personal information;
b.When we stop operating our Service;
c.When you request your data to be deleted by sending email to us at contact@triaieland.com;
d.When a platform, requires the deletion of your Open Platform Data at their discretion, either to protect you or as part of their compliance review;
e. When required by applicable law or regulation.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so, when we operate our Service and when we ensure that your personal data is subject to suitable safeguards. For example, to provide you with a Service you have requested, or to comply with applicable legal, tax or accounting requirements. We will for example periodically de-identify unused game accounts and we regularly review and delete unnecessary data.
8. Age Limit
When we collect personal information, we do not know the age of our players. If a player has a social media account and has logged into a game, we may obtain the age information from the player through that. If we learn that we have collected personal data about a child under age 13, we will take reasonable steps to delete such data as promptly as possible. If you are a minor under 16 years old, please note that you are allowed to use our Services upon the prior consent of your parents or legal guardian.
9. Additional Information for Certain Jurisdictions
We may provide additional information about the privacy, collection, and use of personal data of prospective and current user of our Services located in certain jurisdictions.
A. California Privacy Rights
CCPA Notice for California Residents
Under the California Consumer Privacy Act (“CCPA”), California residents have the right to know what personal information about them is collected, request deletion of their personal data, opt-out of the sale of their personal data, and not be discriminated against if they choose to exercise any of these rights. This notice supplements information provided throughout this Policy and applies only where we act as a controller for your personal information. Certain terms used below have the meanings given to them in the CCPA.
Categories of Personal Information About You We Collect, Use, and Share:
Throughout our Policy, we discuss in detail the specific pieces of personal information we collect from and about the users of our Services. During the 12 months leading up to the effective date of this Policy, we may have collected all of the types of personal information described in the “How We Collect Information About You” and “How We Use The Information We Collect”section of this Policy. Under the CCPA, we are also required to provide you with the “categories” of personal information we collect as defined by California law. Depending upon the types of services you use, the categories we collect are: identifiers (such as name, email address, IP address); demographic information (such as gender); commercial information (such as records of your transactions with us); financial data (such as credit or debit card information); audio or visual information; general location information; user-generated content; inference data; and other information that identifies or can be reasonably associated with you.
We use the above categories of information that we collect from you and from our business partners, marketers, researchers, analytics partners, social network services, and other parties in order to provide and manage the Services you request; to communicate with you; to analyze the use of our Services; to personalize your experience and customize the Services; to market our Services to you; for bug detection and error reporting; to audit consumer interactions on the Services; to protect the rights of the Services; for legal compliance; and with your consent. For more detail regarding the purposes for which we use information, please see the “Purposes Of Collecting, Processing And/Or Disclosing” section for more information.
Depending on the circumstances, we may share any of the above categories of information we collect with: our corporate group; service providers; business partners to provide you with services that you request and information about services and offers that we think you may be interested; other parties, including government entities, when required by law or to protect our users and services; third party integration services pursuant to that service and your settings; and with your consent or in connection with a corporate transaction. In addition, we may share commercial information and financial data, including your payment information, with payment processors. See the “Sharing Of Your Information” sections for more information.
The CCPA also sets forth certain obligations for businesses that “sell” personal information to third parties. Triaieland does not “sell” any of the data we collect about you.
CCPA Consumer Privacy Rights
The CCPA also allows you to request us to:
- inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information;
- provide access to and/or a copy of certain personal information we hold about you;
- delete personal information under certain circumstances, subject to a number of exceptions; and
- provide you with information about the financial incentives that we offer to you, if any.
If you’d like to exercise any of the other rights afforded to you, you may contact us at contact@triaieland.com.
Please note that you may designate an agent to make requests to exercise your rights under CCPA. We will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a power of attorney. We will not discriminate against you in a manner prohibited by the CCPA because of you exercising your CCPA rights.
California Minors: If you are a California resident under 18 years of age, you must not use the Services.
B. Privacy Rights for Services users in the European Union
If you are a user of the Services in the European Union, under the General Data Protection Regulation you have the below rights in relation to your personal data. Where we act as a controller for your personal data, you should contact us to exercise any of your rights. Where we act as a processor, you should contact the corresponding companies to exercise any of your rights. Please refer to the “Sharing Of Your Information” section for more information.
You have the right to ask us to access the personal data we hold about you and be provided with certain information about how we use your personal data and who we share it with. You also have the right to ask us to correct your personal data where it is inaccurate or incomplete. In certain circumstances, you have the right to ask us to delete the personal data we hold about you:
- where you believe that it is no longer necessary for us to hold your personal data (for example, if you decide that you no longer wish to use the Services);
- where we are processing your personal data based on legitimate interests and you object to such processing and we cannot demonstrate an overriding legitimate ground for the processing; or
- where you believe the personal data we hold about you is being unlawfully processed by us.
In certain circumstances, you have the right to ask us to restrict (stop any active) processing of your personal data:
- where you believe the personal data we hold about you is inaccurate and while we verify accuracy;
- where we want to erase your personal data as the processing is unlawful, but you want us to continue to store it;
- where we no longer need your personal data for the purposes of our processing, but you require us to retain the data for the establishment, exercise or defense of legal claims; or
- where you have objected to us processing your personal data based on our legitimate interests and we are considering your objection.
Right to Object
To the extent that Triaieland’s processing of your personal data is subject to the General Data Protection Regulation, we rely on our legitimate interests, described above, to process your data. You can object to our processing of your personal data based on our legitimate interests and we will no longer process your personal data unless we can demonstrate an overriding legitimate ground.
Right to Withdraw Consent
You have the right to withdraw your consent to our processing of data about you for marketing purposes at any time, and we will stop processing data about you for that purpose.
In addition, you have the right to complain to the applicable data protection supervisory authority.
You also may access, correct or request deletion of personal data we have about you by logging into our Services. You may also request cancellation of your account associations inbetween platfroms by contacting us as described in the Section 10 (“Contact Us”). We’ll take steps to delete your information within a reasonable timeframe, but some information may remain in archived/backup copies for our records or as otherwise required by law.
Please note that these rights are limited, for example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interest reasons or where we are required by law to retain your personal data.
SUPPLEMENTAL TERMS – JURISDICTION-SPECIFIC TERMS
In the event of a conflict between the provisions of the below Jurisdiction-Specific Terms that are relevant to your jurisdiction from which you access or use the Services, and the rest of this Policy, the relevant jurisdictions’ Jurisdiction-Specific Terms will supersede and govern the data processing.
10. Contact Us
If you have any questions, comments or concerns regarding our Privacy Policy, you may talk to our representives within our official discord server. or you would like to request the deletion of your data, please feel free to e-mail us at contact@triaieland.com